Re: 13 reasons IT hates metrics

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Posted on the March 13th, 2008 under Business Risk, Change Management, Organizational Transformation by Gregory Yankelovich

This is yet another interesting post on IT Projects Failure blog I like to follow. I can’t help, but think that there is really only one reason why IT hates metrics - ACCOUNTABILITY. It is really the same reason why salespeople hate forecasting  - upside is moderately rewarding/downside is extremely painful.

"Everybody was born with a screwdriver in their hands"

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Posted on the March 13th, 2008 under CRM, Value of BPR by Gregory Yankelovich

This is my reaction to a post of Vinnie Mirchandani and an interview with JP Rangaswami, link to which I found there.

I am a subscriber to JP blog, and largely agree with most of what is discussed in this interview on a strategy level. However I have a big problem with an execution side of this E2.0 philosophy.