What is missing in the Business Process modeling and analysis process?
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It is very common to see a gap analysis as a very first deliverable in most Business Process optimization initiatives, regardless how these initiatives are branded. For that very reason, quality of the result for this exercise can either completely obliterate any chance for this investment to show any return, or give a reasonable opportunity for the initiative to succeed. Yet, many projects allocate a very small proportion of time and resources to this critical stage in the initiative’s life cycle.
There are many excellent blogs and other resources on the Internet which explore methodologies and Best Practices for business process re-engineering, project management, systems implementation, software engineering, and change management. However I could not find much help with unlocking value of integrated utilization of these disciplines to facilitate Organizational Transformation. In this blog I would like to focus on this subject. I would like to stress that this is not an academic inquiry, but a practitioner's desire to discuss and share practical business knowledge and Best Practices. Let's see how it evolves - "Every brilliant idea quickly degenerates into a lot of hard work" - Peter Drucker.