Guilty as charged
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I have bitched here about being mistreated as a Customer and in conversation about “Free Tibet” demonstrators, marching in snickers made in China, but Seth is calling a spade.
We’re all hypocrites, and we get what we pay for. The market is astonishingly quick at responding to what consumers do (and incredibly slow at reacting to what we say).
I do believe in Customer Democracy, but let’s face it, as long as we keep responding to email offers of illegal and immoral money offers from African countries, and voting along party lines instead of specific issues and our conscience, we do get what we pay for.
There are many excellent blogs and other resources on the Internet which explore methodologies and Best Practices for business process re-engineering, project management, systems implementation, software engineering, and change management. However I could not find much help with unlocking value of integrated utilization of these disciplines to facilitate Organizational Transformation. In this blog I would like to focus on this subject. I would like to stress that this is not an academic inquiry, but a practitioner's desire to discuss and share practical business knowledge and Best Practices. Let's see how it evolves - "Every brilliant idea quickly degenerates into a lot of hard work" - Peter Drucker.